Privacy Policy

1. Controller Information

This Privacy Policy explains how VibeRise LLC collects, uses, stores, shares, and protects personal information when you visit our website, submit an application, contact us, communicate with our team, or work with us as a client, creator, agency, applicant, or partner.

Where you enter into a service agreement with VibeRise, that agreement may contain additional data-handling provisions. This Privacy Policy applies to all processing by VibeRise unless a written agreement expressly states otherwise.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information: name, email address, phone number, country, social handles, and communication details.
• Application information: creator or agency background, goals, current platforms, business information, account links, audience information, revenue context, citizenship (for job applications), and message content you choose to provide.
• Business and service information: project details, agreements, invoices, payment status, performance information, account-management notes, operational records, and support history.
• Technical information: IP address, browser type, device information, pages visited, referral sources, approximate location, and similar data collected automatically when you use our website.
• Voluntary sensitive context: information you choose to disclose in connection with your creator business, identity, brand, appearance, or personal circumstances.

3. How We Collect Information

We collect information directly from you when you submit forms, email us, message us, book calls, provide account details, send materials, or enter into a business relationship with us. We may also collect limited technical data automatically through website technologies, and may receive information from platforms, contractors, partners, or service providers where relevant to our services.

4. How We Use Information

• to review and respond to applications, messages, and partnership inquiries;
• to evaluate whether VibeRise may be a good fit for your creator, brand, or agency goals;
• to provide creator management, brand development, marketing, strategy, communication, and operational services;
• to schedule calls, send updates, manage accounts, prepare proposals, issue invoices, and maintain business records;
• to improve our website, services, workflows, and client experience;
• to protect our rights, prevent fraud, verify compliance, enforce agreements, and comply with legal obligations;
• to send relevant business communications, where permitted by law or with your consent where required.

5. Legal Bases for Processing

For individuals in the European Economic Area, United Kingdom, Switzerland, or similar privacy-law regions, we rely on one or more of the following legal bases:

• Consent — where you voluntarily submit information, agree to communications, or allow certain optional processing. You may withdraw consent at any time.
• Contract or pre-contract steps — where processing is necessary to respond to an application, prepare a proposal, enter into an agreement, or provide services.
• Legitimate interests — such as operating our business, improving services, responding to inquiries, protecting rights, preventing misuse, and maintaining security.
• Legal obligations — where processing is necessary for accounting, tax, compliance, lawful requests, or recordkeeping.

6. Cookies and Analytics

Our website may use essential cookies, log files, or similar technologies to operate the site, understand traffic, and improve performance. Where required by law, we will request consent before using non-essential cookies or similar technologies.

7. Sharing Information

We do not sell personal information. We may share information with service providers, contractors, team members, professional advisors, hosting providers, communication tools, analytics providers, payment and invoicing tools, and legal or compliance providers where needed to operate our business or provide services.

We may also disclose information where required by law, to protect rights and safety, to enforce agreements, in connection with a merger or business transfer, or with your direction or consent.

8. International Transfers

VibeRise LLC is based in the United States. If you are located outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where we or our service providers operate. Where required for international transfers, we rely on appropriate safeguards, contractual protections, necessity for requested services, consent, or other transfer mechanisms permitted by applicable law.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including application review, communication, service delivery, legal compliance, accounting, dispute prevention, and business recordkeeping.

• Inquiry and contact data: up to 24 months after last contact.
• Job application data: up to 6 months after the recruitment process concludes, or longer with your consent.
• Client and service data: for the duration of the business relationship plus applicable statutory retention periods.
• Technical and usage data: up to 12 months.

10. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data-protection supervisory authority.

To exercise privacy rights, contact us at info@viberise.com. We may ask for information necessary to verify your identity, and we will respond within the period required by applicable law.

11. California Residents

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, use, and disclose; the right to request deletion or correction; and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise these rights, contact info@viberise.com.

12. Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No system can be guaranteed completely secure, and you are responsible for using secure devices, passwords, and communication practices.

13. Third-Party Links and Platforms

Our website may link to third-party websites, social platforms, messaging tools, creator platforms, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

14. Adults Only

Our website and services are intended for adults only. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has provided personal information, we will take appropriate steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date above. Continued use of the website or services after updates means the revised policy applies going forward.

16. Contact

Questions or privacy requests may be sent to info@viberise.com.